Refund policy
We hope that you love your Loving Tan products as much as we do. If you change your mind about your purchase, you are welcome to return your unopened, unused, undamaged, original packaging products to us within 30 days from date of delivery, in exchange for a store credit. Our returns process is easy. To start the process, please email our returns department at returns@lovingtan.com. Click to read our full Returns Policy.
Please note we do not accept returns purchased from Loving Tan stockists. All items purchased from retail partners must be returned to the retailer from which the products were purchased in accordance with their return policies.
We take immense pride to ensure all items are shipped correctly and in perfect condition. However, occasionally items may become damaged in transit. If you are concerned you have received a damaged or defective item, please contact us via email at info@lovingtan.com providing photographic evidence of the damage or defect. If the product is deemed damaged/defective, you will be issued with a full refund. Your bank may take a further 3 to 5 days to clear the funds back into your account.